Step-by-Step Guide Getting Into e-Business Working on your e-Business Telling the World about your e-Business Maintaining and Monitoring your e-Business
 



The most raw form of information that you have will be the logs from your web server.

 

However, these raw measures do not give you the full picture. Looking at some site-specific measures can give you a fairly good idea on how effectively you are connecting with your audience.

 

Here are some of the measures that give you an indication of how your site is performing:

 

Raw Measures

 

Weblogs have become very user friendly that it doesn't take an iota of technical knowledge to understand the figures. Make it a regular habit to view and analyze your weblog figures, especially in relation to your marketing campaigns.

 

Your Daily History: How many people visited your site per day. You must look at the number of unique visitors, not the hits. Hits mean the number of requests that your web server received. If your page, for example, has five images, then by downloading that page, you server will register 5 hits even though you only had 1 visitor.

 

Robots/Spiders visitor: This will give you an indication on which robot has crawled your site and how often it visits.

 

Countries:  From which countries do your visitors come from?

 

Visits Duration:  For how long did your visitors stay in your site?

 

Browsers:  Which browsers do your visitors use?

 

Search keyphrases/keywords:  What keywords or phrases did your visitors use to find your site?

 

Favorites:  How many people bookmarked your site?

 

Pages Viewed:  Which pages of your site are viewed the most?



Site-Specific Measures


Site-specific measures refer to the features that you have in your site that provides interactivity in your site. These measures give you a glimpse of how your visitors view your site.

 

E-mails received

 

How many visitors access the email page?

What sort of email messages do you receive?

 

Survey Forms

 

If you run surveys in your site, how many visitors took part in the survey?

Who participates in your surveys?

What sort of data are you able to gather from your surveys?

 

Quiz

 

How many visitors participate in your quiz?

How many of those you participated got the answers correctly?

 

Downloads

 

If you are offering free downloads, how many people accept the free donwloads?

 

Subscription

 

If you are offering a free subscription to a newsletter, how many take up your offer?

 

Free Stuff

 

How many visitors claim the freebies that you offer?

 

Chat Room

 

How many users visit the chat room?

What do they tell you when they are in the room?

 

Forum

 

How many users participate in your forum?

What is the average number of messages entered per day? per week?

 


Business-related Measures


At the end of the day, this is what matters, particularly to an individual trying to make it in the Online world.  Before you started your business, you must have set some revenue targets. You must now compare how your site is performing against these targets.

 

Conversion Rate

 

What percentage of your visitors actually make a purchase?

Or if your site doesn't require a purchase, what percentage performed the action you desired?

 

Visitor-to-Customer Conversion Rate computed as:

 

Number of Sales / Number of Visitors x 100


 

If you offer a subscription in your site, how many of your visitors sign up? This determines how powerful and compelling your subscription offer is?

 

Visitor-to-Subscriber Conversion Rate computed as:

 

Number of Subscribers/ Number of Visitors x 100


 

Of these subscribers, how many become customers?

 

Subscriber-to-Customer Conversion Rate computed as:

 

Number of Customers/ Number of Subscribers x 100


 

 

Click-through Rates

 

If you are an affiliate, which merchant has the highest conversion? Which merchants do not deliver?

 

This has an impact on how you are going to reallocate your web page space and your time and resources as an affiliate. You can determine these figures from your affiliate page.

 

If you are an Adsense publisher, which type of ads have the highest click-thrus.  You can get these figures from your Adsense reports.

 

Revenue

 

How much revenue do you generate per day? per week? per month?

 

Costs

 

How much do you need to spend to generate that revenue? How much more do you need to spend to generate additional revenue? Is it worth it?

 

If you are running a pay-per-click campaign, how much does it cost you to bring a visitor to your site?  Is it worth it?

 

 

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